John Robert Powers - Dont listen to the salespeople...read the contract!
So here is the true deal.
JRP sales are driven by commissions. ALL salesmen on commission will say many things that are designed to convince you to sign the contract and make the initial payment. They will promise ...or sort of promise... lots of things that may or may not come true. You really need to discard anything that they say unless it is spelled out IN TE CONTRACT. If it is not in the contract then they dont have to make it happen. Of course, when you ask them to put something that they said into the contract they will manipulate you with statements designed to minimize your confidence and tell you that you should trust them. This is because the salesmen have NO authority to alter the contract. It is a fixed document.
Think car salesman...think health club salesman. Do you trust those people to do what is best for you? Of course not!
In reality the best training you will get is in your school. Regional theaters are also a great resource. The people at JRP are NOT working for you...they DONT really care if you ever get a job acting. They are in the business of getting people to sign contracts wherein you promise to pay them money.
JRP is a franchise business and ALL of the franchises are under great pressure to keep making their franchise payments because they will lose their right to use the name JRP if they default. The failure rate is very great in JRP franchises. The company likes when JRP franchises fail because they can resell the territory to a new entity and thus get the initial franchise payments over and over again.
So good luck witht he acting bug. Just nw that it is a really really tough and thankless business and ANYONE who promises you success is a liar who wants to get a hand in your pockets.